Learn how supplier engagement can increase ESG questionnaire completion, improve supplier data coverage and provide greater visibility across your supply chain.
Knowing who your suppliers are is not the same as understanding how they perform on ESG. Even with a complete supplier list, limited questionnaire participation can leave significant information gaps across your supply chain.
Synesgy helps Companies address this gap through a structured process for collecting and monitoring supplier ESG information.
The objective is to collect data across the three ESG pillars from your supply chain members and turn it into structured, scalable data that provide greater visibility and enable continuous monitoring of supplier sustainability performance.
Takeaways
- Upload your company Portfolio and invite your supply chain.
- Check which suppliers are already assessed, and identify who still need to be involved.
- Invite them to complete the Synesgy’s ESG Survey and then monitor their results.
- Now, you can have the complete view of your Supply Chain, to better understand where further attention may be needed and improve transparency.
Three practical steps to increase supplier survey filling with Synesgy
Now, from where do you start? The following 3 steps show how to use Synesgy, to understand your current ESG coverage, identify the suppliers that still need to be involved, bring them into the assessment process and use the resulting information to monitor the company ESG performance over time.
The process can be summarised simply:
- Upload your portfolio and invite your suppliers
- Monitor completion and identify the gaps
- Transform your supply chain information in ESG scalable and reliable data.
1. Upload your portfolio and invite your suppliers
Sustainability is increasingly driven by global expectations, stakeholder pressure, evolving regulatory frameworks and need to stay ahead of market developments.
So, how to monitor your value chain? The very first step is to upload your portfolio and start inviting your suppliers directly from the Synesgy platform.
Now, you can understand who has already been assessed and who still needs to enter the process.
The Synesgy questionnaire is mapped against recognised sustainability frameworks and standards, including GRI, ESRS and VSME, and supports the structured collection of supplier ESG information.
The information collected through the questionnaire and any supporting documentation is assessed through CRIF Synesgy Ratings’ ESG methodology, which integrates company-provided information with sector benchmarks and sector-specific materiality criteria to deliver a robust, evidence-based assessment of the supplier’s ESG performance and determine its ESG score
What to do: Upload your portfolio and invite the suppliers to complete the Synesgy ESG Survey
2. Monitor questionnaire completion and ESG coverage
After suppliers have been invited, the next question is: who has completed the assessment and who still needs to be pushed?
Monitoring participation helps you understand how much of your supplier base has actually performed ESG evaluation.
Each additional completed assessment extends the portion of the supply chain for which structured ESG data are available.
Questionnaire completion is an important indicator of supply chain health: it means broader ESG data coverage and less blind spots.
Also, it means encouraging suppliers to strengthen their commitment to ESG and sustainability reporting, becoming more transparent, reliable and attractive for business partners with a lower risk profile.
What to do: monitor which suppliers have completed the assessment and use completion to understand where your ESG coverage is improving or not.
3. Transform your supply chain information in ESG scalable and reliable data.
Once the results have been collected, it’s easy to have full visibility on the Supply Chain for understanding Supplier ESG performance and identifying where further attention may be needed over time.
Having said that, this is also where Supplier engagement becomes an ongoing process: Suppliers themselves can access their own Synesgy Platform and monitor their areas of improvements with personalized Benchmarks and Action Plans, once the survey has been completed.
What to do: use the assessment results to understand supplier performance, identify areas that may require attention and decide where the next engagement should focus.
From supplier list to ESG visibility
Supplier engagement with Synesgy follows a practical cycle: understand who is already assessed, identify the gaps, involve the suppliers that are still missing, monitor participation and use the results as reliable data.
The goal it is to progressively reduce the blind spots in your supplier network and build a clearer view of ESG performance.
ESG data becomes business value for every actor in the supply chain.
FAQ
What is supplier engagement in Synesgy?
Synesgy helps companies to obtain real and reliable data directly from their own value chain, understanding which suppliers are already into the ESG assessment world and who is not, identifying where data are missing and monitoring survey results.
How can I encourage suppliers to complete the ESG assessment?
Clearly communicating why the ESG assessment with Synesgy is relevant and why supplier participation matters. Having clear ESG data means also improving the Companies’ value base.
Why should I monitor questionnaire completion?
Completion shows how much of the relevant supplier base is covered by structured ESG information. A higher completion rate means broader coverage, more transparency and strengthens the value chain.
What can I do after a supplier completes the assessment?
Assessment results can support ESG performance monitoring and help identify areas where further attention may be needed.
How does Synesgy help me manage supplier ESG performance?
Synesgy helps you collect and monitor supplier ESG data, providing greater visibility across your supply chain, and support better company decisions.
